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Pre-Order Policy

Pre-Orders:

Ivory Sheep is offering pre-orders for our upcoming pieces. Want to know how it works?

Go to the pre-orders section in our website and shop as you normally would. When you are ready to pre-order an item add it to your cart and either choose a shipping method or if your local you can select pick up in store. Pay for it and your good to go! We will notify you when it has arrived in store to either be picked up or when we ship it out to you.

These items for most cases are specifically made for Ivory Sheep. So the quantities of them are very limited and in the majority of cases they are one offs.

 

Refunds and Exchanges: 

For pre-orders specifically we are NOT offering refunds. We will offer a store credit or an exchange for up to 14 days if you are not satisfied with the product, provided it meets our return policy qualifications. Read more about that here.

**Refunds will only happen if there are any production issues or something is damaged (small risk) we won’t be able to fill the order as this is all made to order in advance. A refund will be issued from us if such damages are found and you will be notified and the item will not be shipped.**

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